Coral Guppies
Guppy Water Conditioner
Fish Sickness Treatment Information
Pre-order commitment packing guarantee
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Courier Shipping & Delivery Information
All orders are packed and shipped within 2–3 business days. We do not ship live fish on Saturdays, Sundays, or public holidays, nor on the day immediately preceding a public holiday to protect livestock during transit.
You will get your tracking layout link via email and directly inside your secure Coral Guppies customer account dashboard.
Live Arrival Guarantee & Refund Policy:
• 100% Refund / Replacement Support: Available when the thermocol box secure packing option is selected during checkout (Note: original shipping costs are strictly non-refundable).
• 50% Support: Applicable for DOA (Dead on Arrival) claims if standard packing was selected instead of thermocol box protection.
⚠️ Mandatory Requirement: A clear, unedited continuous unboxing video from package opening to inspection is required to process any transit claims.
All approved refunds apply strictly to product item value and are issued as loyalty store credits directly to your Coral Guppies account for seamless future purchases. Shipping fees paid at checkout are non-refundable.
Guppy Fish Aquarium Care Guide
New to keeping guppies at home? Learn how to change water, setup aquarium filters, and keep fish healthy inside our basic Complete Guppy Care Manual.
If your fish show signs of sickness like white spots or hidden inactivity, read our easy diagnostic modules via the Guppy Fish Sickness & Treatment Guide to save your fish.